LTPrivacy Policy and Terms of Use
General Information
This privacy policy and terms of use (hereinafter – Terms) govern your use of our platform (hereinafter – System), which is designed for balanced meal manufacturers to manage ingredients, meals, weekly menus, customer information, and orders. By using the System, you agree to comply with these Terms.
Information Collection and Use
We collect and process only the information necessary to ensure the effective operation of the System. Information about customers and ingredients is entered and managed only by the manufacturer. The system does not allow customers to log in or directly access their data.
Data Protection and Encryption
Our system adheres to European Union (GDPR) and US data protection standards, ensuring the security of your data using modern encryption mechanisms. All sensitive data is encrypted to protect it from unauthorized access.
Security Technologies Used:
- Strong Data Encryption (AES-256): Sensitive data is stored encrypted using the AES-256 algorithm, ensuring maximum security.
- Password Protection (Bcrypt, SHA-256): Passwords are never stored in plain text – they are hashed using strong algorithms.
- Secure Data Transmission (TLS 1.2/1.3): All communication between the server and users is encrypted to prevent data interception.
Encrypted Personal Information
The following data is encrypted to ensure its security:
- Email: Used for account identification and protection against unauthorized access.
- Phone number: Stored to ensure additional security and verify user identity.
- Home or delivery address: Protected to prevent unauthorized third-party access to your location.
- Last name: Used to verify identity and ensure privacy.
- Age: Used for analysis purposes only but encrypted to ensure additional security.
- Food allergies: Encrypted as it is considered health information protected by GDPR regulations.
- Geographical location (latitude and longitude): Encrypted to protect the user's location from unauthorized use.
- Social media logins (Google, Facebook): Encrypted to protect your social media account data from unauthorized access.
- Email verification codes: Encrypted to ensure two-factor authentication and account protection mechanisms.
- Two-factor authentication codes: Provides additional protection against unauthorized access to the user's account.
Data Retention Policy
Your encrypted data is retained only as long as it is necessary to provide services. Once no longer needed, the data is automatically deleted or anonymized.
System Usage
The system allows you to:
- Manage the ingredient database.
- Create meals and calculate their nutritional values.
- Create and manage weekly menus and weekly plans.
- Manage customer information and their dietary choices.
- Automatically generate and track orders.
Responsibility
The user is responsible for the accuracy and relevance of the data, as well as for all information entered into the System. The system is not responsible for errors made due to inaccurate or incorrect data entry.
Plan Changes and Data Archiving
When changing the subscription plan from a higher to a lower one, certain data will be archived and will not be accessible. Users are informed of these changes in advance.
Terms Changes
We reserve the right to change these Terms at any time. Users will be informed of changes via email or System notifications.
Contact Information
If you have any questions regarding these Terms, please contact us: support@fitrone.com.